Notice of Privacy Practices
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Original Effective Date: April 14, 2003
A federal regulation, known as the “HIPAA Privacy Rule,” requires that we provide detailed notice in writing of our privacy practices. We know that this Notice is long. The HIPAA Privacy Rule requires us to address many specific things in this Notice.
I. OUR COMMITMENT TO PROTECTING HEALTH INFORMATION ABOUT YOU
In this Notice, we describe the ways that we may use and disclose health information about our patients. The HIPAA Privacy Rule requires that we protect the privacy of health information that identifies a patient, or where there is a reasonable basis to believe the information can be used to identify a patient. This information is called “protected health information” or “PHI.” This Notice describes your rights as our patient and our obligations regarding the use and disclosure of PHI. We are required by law to:
- Maintain the privacy of PHI about you;
- Give you this Notice of our legal duties and privacy practices with respect to PHI;
- Comply with the terms of our Notice of Privacy Practices that is currently in effect.
As permitted by the HIPAA Privacy Rule, we reserve the right to make changes
to this Notice and to make such changes effective for all PHI we may already
have about you. If and when this Notice is changed, we will post a copy
in our office in a prominent location. We will also provide you with a
copy of the revised Notice upon your request made to our Privacy Official.
You will be asked to sign a form to show that you received this Notice.
Even if you do not sign this form, we will still provide you with treatment.
II. HOW WE MAY USE AND DISCLOSE PROTECTED HEALTH INFORMATION ABOUT YOU
USES AND DISCLOSURES FOR TREATMENT, PAYMENT, AND HEALTH CARE OPERATIONS
The following categories describe the different ways we may use and disclose
PHI for treatment, payment, or health care operations without your consent
or authorization. The examples included in each category do not list every
type of use or disclosure that may fall within that category.
Treatment: We may use and disclose PHI about you to provide,
coordinate, or manage your health care and related services. We may consult
with other health care providers regarding your treatment and coordinate
and manage your health care with others. For example, we may use and disclose
PHI when you need a prescription, lab work, an X-ray, or other health care
services. In addition, we may use and disclose PHI about you when referring
you to another health care provider. For example, if you are referred to
another physician, we may disclose PHI to your new physician regarding
whether you are allergic to any medications. In emergencies, we may use
and disclose PHI to provide the treatment you need.
We may also disclose PHI about you for the treatment activities of another
health care provider. For example, we may send a report about you to a
physician that we refer you to so that the other physician may treat you.
Payment: We may use and disclose PHI so that we can bill
and collect payment for the treatment and services provided to you. Before
providing treatment or services, we may share details with your health
plan concerning the services you are scheduled to receive. For example,
we may ask for payment approval from your health plan before we provide
care or services. We may use and disclose PHI to find out if your health
plan will cover the cost of care and services we provide. We may use and
disclose PHI to confirm you are receiving the appropriate amount of care
to obtain payment for services. We may use and disclose PHI for billing,
claims management, and collection activities. We may disclose PHI to insurance
companies providing you with additional coverage. We may disclose limited
PHI to consumer reporting agencies relating to collection of payments owed
to us.
We may also disclose PHI to another health care provider or to a company
or health plan required to comply with the HIPAA Privacy Rule for the payment
activities of that health care provider, company, or health plan. For example,
we may allow a health insurance company to review PHI for the insurance
company’s activities to determine the insurance benefits to be paid
for your care.
Health Care Operations: We may use and disclose PHI in
performing business activities that are called health care operations.
Health care operations include doing things that allow us to improve the
quality of care we provide and to reduce health care costs. We may use
and disclose PHI about you in the following health care operations:
- Reviewing and improving the quality, efficiency, and cost of care that we provide to our patients. For example, we may use PHI about you to develop ways to assist our physicians and staff in deciding how we can improve the medical treatment we provide to others.
- Improving health care and lowering costs for groups of people who have similar health problems and helping to manage and coordinate the care for these groups of people. We may use PHI to identify groups of people with similar health problems to give them information, for instance, about treatment alternatives and educational classes.
- Reviewing and evaluating the skills, qualifications, and performance of health care providers taking care of you and our other patients.
- Providing training programs for students, trainees, health care providers, or non-health care professionals (for example, billing personnel) to help them practice or improve their skills.
- Cooperating with outside organizations that assess the quality of the care that we provide.
- Cooperating with outside organizations that evaluate, certify, or license health care providers or staff in a particular field or specialty. For example, we may use or disclose PHI so that one of our nurses may become certified as having expertise in a specific field of nursing.
- Cooperating with various people who review our activities. For example, PHI may be seen by doctors reviewing the services provided to you, and by accountants, lawyers, and others who assist us in complying with the law and managing our business.
- Assisting us in making plans for our practice’s future operations.
- Resolving grievances within our practice.
- Reviewing our activities and using or disclosing PHI in the event that we sell our practice to someone else or combine with another practice.
- Business planning and development, such as cost-management analyses.
- Business management and general administrative activities of our practice, including managing our activities related to complying with the HIPAA Privacy Rule and other legal requirements.
- Creating “de-identified” information that is not identifiable to any individual, and disclosing PHI to a business associate for the purpose of creating de-identified information, regardless of whether we will use the de-identified information.
- Creating a “limited data set” of information that does not contain information directly identifying a patient. Our ability to disclose this information to others under limited conditions is discussed later in this Notice.
If another health care provider, company, or health plan that is required
to comply with the HIPAA Privacy Rule also has or once had a relationship
with you, we may disclose PHI about you for certain health care operations
of that health care provider or company. For example, such health care
operations may include: reviewing and improving the quality, efficiency,
and cost of care provided to you; reviewing and evaluating the skills,
qualifications, and performance of health care providers; providing training
programs for students, trainees, health care providers, or non-health care
professionals; cooperating with outside organizations that evaluate, certify,
or license health care providers or staff in a particular field or specialty;
and assisting with legal compliance activities of that health care provider
or company.
We may also disclose PHI for the health care operations of any “organized
health care arrangement” in which we participate. An example of an
organized health care arrangement is the joint care provided by a hospital
and the physicians who see patients at the hospital.
Communication From Our Office: We may contact you to remind
you of appointments and to provide you with information about treatment alternatives
or other health-related benefits and services that may be of interest to you.
OTHER USES AND DISCLOSURES WE CAN MAKE WITHOUT YOUR WRITTEN AUTHORIZATION
For Which You Have The Opportunity To Agree or Object
- Individuals Involved in Your Care or Payment for Your Care: We may use and disclose PHI about you in some situations where you have the opportunity to agree or object to certain uses and disclosures of PHI about you. If you do not object, we may release your PHI to a caregiver or babysitter, family member that is involved in your care, or who assists in taking care of you
OTHER USES AND DISCLOSURES WE CAN MAKE WITHOUT YOUR WRITTEN AUTHORIZATION
OR OPPORTUNITY TO AGREE OR OBJECT
We may use and disclose PHI about you in the following circumstances without
your authorization or opportunity to agree or object, provided that we
comply with certain conditions that may apply.
Required By Law: We may use and disclose PHI as required by
federal, state, or local law to the extent that the use or disclosure complies
with the law and is limited to the requirements of the law.
Public Health Activities: We may use and disclose PHI to public
health authorities or other authorized persons to carry out certain activities
related to public health, including the following activities:
- To prevent or control disease, injury, or disability;
- To report disease, injury, birth, or death;
- To report child abuse or neglect;
- To report reactions to medications or problems with products or devices regulated by the federal Food and Drug Administration (FDA) or other activities related to qualify, safety, or effectiveness of FDA-regulated products or activities;
- To locate and notify persons of recalls of products they may be using;
- To notify a person who may have been exposed to a communicable disease in order to control who may be at risk of contracting or spreading the disease; or
- To report to your employer, under limited circumstances, information related primarily to workplace injuries or illnesses, or workplace medical surveillance.
Abuse, Neglect, or Domestic Violence: We may disclose
PHI in certain cases to proper government authorities if we reasonably
believe that a patient has been a victim of domestic violence, abuse, or
neglect.
Health Oversight Activities: We may disclose PHI to a
health oversight agency for oversight activities including, for example,
audits, investigations, inspections, licensure and disciplinary activities,
and other activities conducted by health oversight agencies to monitor
the health care system, government health care programs, and compliance
with certain laws.
Lawsuits and Other Legal Proceedings: We may use or disclose
PHI when required by a court or administrative tribunal order. We may also
disclose PHI in response to subpoenas, discovery requests, or other required
legal process when efforts have been made to advise you of the request
or to obtain an order protecting the information requested.
Law Enforcement: Under certain conditions, we may disclose
PHI to law enforcement officials for the following purposes where the disclosure
is:
- About a suspected crime victim if, under certain limited circumstances, we are unable to obtain a person’s agreement because of incapacity or emergency;
- To alert law enforcement of a death that we suspect was the result of criminal conduct;
- Required by law;
- In response to a court order, warrant, subpoena, summons, administrative agency request, or other authorized process;
- To identify or locate a suspect, fugitive, material witness, or missing person;
- About a crime or suspected crime committed at our office; or
- In response to a medical emergency not occurring at the office, if necessary to report a crime, including the nature of the crime, the location of the crime or the victim, and the identity of the person who committed the crime.
Coroners, Medical Examiners, Funeral Directors: We may
disclose PHI to a coroner or medical examiner to identify a deceased person
and determine the cause of death. In addition, we may disclose PHI to funeral
directors, as authorized by law, so that they may carry out their jobs.
Organ and Tissue Donation: If you are an organ donor,
we may use or disclose PHI to organizations that help procure, locate,
and transplant organs in order to facilitate an organ, eye, or tissue donation
and transplantation.
Research: We may use and disclose PHI about you for research
purposes under certain limited circumstances. We must obtain a written
authorization to use and disclose PHI about you for research purposes,
except in situations where a research project meets specific, detailed
criteria established by the HIPAA Privacy Rule to ensure the privacy of
PHI.
To Avert a Serious Threat to Health or Safety: We may
use and disclose PHI about you in limited circumstances when necessary
to prevent a threat to the health or safety of a person or to the public.
This disclosure can only be made to a person who is able to help prevent
the threat.
Specialized Government Functions: Under certain conditions,
we may disclose PHI:
- For certain military and veteran activities, including determination of eligibility for veterans benefits and where deemed necessary by military command authorities;
- For national security and intelligence activities;
- To help provide protective services for the President of the United States and others;
- For the health or safety of inmates and others at correctional institutions or other law enforcement custodial situations or for general safety and health related to correctional facilities.
Workers’ Compensation: We may disclose PHI as authorized
by workers’ compensation laws or other similar programs that provide
benefits for work-related injuries or illness.
Disclosures Required by HIPAA Privacy Rule: We are required
to disclose PHI to the Secretary of the United States Department of Health
and Human Services when requested by the Secretary to review our compliance
with the HIPAA Privacy Rule. We are also required in certain cases to disclose
PHI to you upon your request to access PHI or for an accounting of certain
disclosures of PHI about you (these requests are described in Section III
of this Notice).
Incidental Disclosures: We may use or disclose PHI incident
to a use or disclosure permitted by the HIPAA Privacy Rule so long as we
have reasonably safeguarded against such incidental uses and disclosures
and have limited them to the minimum necessary information.
Limited Data Set Disclosures: We may use or disclose a
limited data set (PHI that has certain identifying information removed)
for the purposes of research, public health, or health care operations.
This information may only be disclosed for research, public health, and
health care operations purposes. The person receiving the information must
sign an agreement to protect the information.
OTHER USES AND DISCLOSURES OF PROTECTED HEALTH INFORMATION REQUIRE YOUR
AUTHORIZATION
All other uses and disclosures of PHI about you will only be made with
your written authorization. If you have authorized us to use or disclose
PHI about you, you may later revoke your authorization at any time, except
to the extent we have taken action based on the authorization.
III. YOUR RIGHTS REGARDING PROTECTED HEALTH INFORMATION ABOUT YOU
Under federal law, you have the following rights regarding PHI about you:
Right to Request Restrictions: You have the right to request
additional restrictions on the PHI that we may use or disclose for treatment,
payment, and health care operations. You may also request additional restrictions
on our disclosure of PHI to certain individuals involved in your care that
otherwise are permitted by the Privacy Rule. We are not required to agree
to your request. If we do agree to your request, we are required to comply
with our agreement except in certain cases, including where the information
is needed to treat you in the case of an emergency. To request restrictions,
you must make your request in writing to our Privacy Official. In your request,
please include (1) the information that you want to restrict; (2) how you want
to restrict the information (for example, restricting use to this office, only
restricting disclosure to persons outside this office, or restricting both);
and (3) to whom you want those restrictions to apply.
Right to Receive Confidential Communications: You have the
right to request that you receive communications regarding PHI in a certain
manner or at a certain location. For example, you may request that we contact
you at home, rather than at work. You must make your request in writing. You
must specify how you would like to be contacted (for example, by regular mail
to your post office box and not your home). We are required to accommodate
only reasonable requests.
Right to Inspect and Copy: You have the right to request the
opportunity to inspect and receive a copy of PHI about you in certain records
that we maintain. This includes your medical and billing records but does not
include psychotherapy notes or information gathered or prepared for a civil,
criminal, or administrative proceeding. We may deny your request to inspect
and copy PHI only in limited circumstances. To inspect and copy PHI,
please contact our Privacy Official. If you request a copy of PHI about you,
we may charge you a reasonable fee for the copying, postage, labor, and supplies
used in meeting your request.
Right to Amend: You have the right to request that we amend
PHI about you as long as such information is kept by or for our office. To
make this type of request, you must submit your request in writing to our Privacy
Official. You must also give us a reason for your request. We may deny your
request in certain cases, including if it is not in writing or if you do not
give us a reason for the request.
Right to Receive an Accounting of Disclosures: You have the
right to request an “accounting” of certain disclosures that we
have made of PHI about you. This is a list of disclosures made by us during
a specified period of up to 6 years, other than disclosures made:
for treatment, payment, and health care operations; for use in or related to
a facility directory; to family members or friends involved in your care; to
you directly; pursuant to an authorization of you or your personal representative;
for certain notification purposes (including national security, intelligence,
correctional, and law enforcement purposes); as incidental disclosures that
occur as a result of otherwise permitted disclosures; as part of a limited
data set of information that does not directly identify you; and before April
14, 2003. If you wish to make such a request, please contact our Privacy Official
identified on the last page of this Notice. The first list that you request
in a 12-month period will be free, but we may charge you for our reasonable
costs of providing additional lists in the same 12-month period. We will tell
you about these costs, and you may choose to cancel your request at any time
before costs are incurred.
Right to a Paper Copy of this Notice: You have a right to
receive a paper copy of this Notice at any time. You are entitled to a paper
copy of this Notice even if you have previously agreed to receive this Notice
electronically. To obtain a paper copy of this Notice, please contact our Privacy
Official listed in this Notice.
IV. COMPLAINTS
If you believe your privacy rights have been violated, you may file a complaint with us or the Secretary of the United States Department of Health and Human Services. To file a complaint with our office, please contact our Privacy Official at the address and number listed below. We will not retaliate or take action against you for filing a complaint.
V. QUESTIONS
If you have any questions about this Notice, please contact our Privacy Official at the address and telephone number listed below.
VI. PRIVACY OFFICIAL CONTACT INFORMATION
You may contact our Privacy Official at the following address and phone number:
Privacy Official |
Keith Llewellyn, MD |
Address |
533 E. Micheltorena Street, Suite 203, Santa Barbara, CA |
Telephone |
805-884-4900 |
This notice was published and first became effective on April 14, 2003.